Shipping policy
Shipping Policy
At Incrafts, we carefully pack every order to ensure it reaches you safely.
- Orders are processed and dispatched within the applicable processing time after confirmation.
- Free shipping is available on all orders.
- For Cash on Delivery (COD) orders, a flat ₹99 COD charge will be applicable per order.
- Delivery time may vary depending on the delivery location and courier service.
- Once your order is dispatched, tracking details will be shared whenever available.
- Customers are requested to provide a complete and accurate delivery address and contact number.
- Delays caused by courier partners, weather conditions, holidays or circumstances beyond our control may occur.
- If a parcel appears damaged or tampered with, please take photos/videos of the package and contact our team immediately.
- If an order is returned due to an incorrect address, refusal of delivery or repeated failed delivery attempts, additional shipping charges may apply for re-dispatch.
Contact Us
Phone/WhatsApp: +91 73021 10396